POLICIES AT THE ARMOR FOUNDRY
Service as It Should Be
In today’s prop and cosplay world, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. We want to make sure you have the best experience with your Star Wars Costume, Cosplay, Prop, or Armor purchase. Please don’t hesitate to contact us if you have any questions!
SHIPPING POLICY
How It Works
In-stock items will ship within 2 business days from your purchase. Custom-made costumes, helmets, and props that require painting or manufacturing will take anywhere between 2-8 weeks depending on the size of your order. Additional shipping fees that cannot be calculated by the Wix website builder may apply for overseas or west coast large orders. That amount will be determined and communicated when the item is boxed and weighed.
RETURNS AND REFUNDS
How It Works
We do not accept returns for custom-made products. We do guarantee that your order will arrive undamaged and as described. It is our goal to make sure that every customer is satisfied with their order. Though we do not accept returns we may accept an exchange or replacement on a case-by-case basis.
PRIVACY AT THE ARMOR FOUNDRY
All about Information Security
Your information will remain secure with us. It will not be sold or released for any reason.